METRO SMART CARD
Smart Cards used by Delhi Metro commuters could automatically get recharged at AFC (Automatic Fare Collection) gates. For this purpose, DMRC is procuring the AFC gates with new technologies which will have the capacity of automatic top up of smart cards through the bank accounts of card holders (electronic clearance system (ECS).
By availing this facility, when the balance of a smart card goes down to the pre defined value or the minimum amount, the specific AFC gates will add pre defined amount into the card automatically. Later on, the deducted amount will be collected from the card holder’s bank account by the Metro fare collection system. This system will not only reduce cash transactions at the ticket counters but also help the commuters to avoid long queues for the recharge of their cards.
In addition to this, DMRC is also developing a new technology through which Delhi Metro commuters will be able to recharge their smart cards through various options such as net banking, credit cards, debit cards. DMRC is also procuring Add Value Machines for recharging the smart cards at the stations through net banking, credit cards, debit cards.
The DMRC is currently working on the finalization of the technologies which will be used for this facility. It is expected that this facility will be made available to the commuters in another seven to eight months. Currently, tokens and smart cards can be purchased or recharged only by paying cash at the specified counters, machines or customer care centers at Metro stations.
Presently more than 61 Lakh Metro Smart cards are in the circulation in the Delhi Metro network. About 12 thousand Metro Smart cards are being sold each day from the Metro stations and about 6.5 Lakh tokens are sold each day. The Smart cards are very popular in Delhi Metro as DMRC is provides 10% discount on fares on use of the smart cards and many stations have dedicated exit gates only for card users.
Choose Your Journey and Ticket options
The system map, ticket and fare information charts are displayed prominently when you enter the station.
The three lines of Delhi Metro are operational i.e Line I from Dilshad Garden to Rithala and Line II from Vishwavidyalaya to Central Secretariat and Line III from Indraprastha to Dwarka Sector 9. Look at the map to select your destination station.
Direction of Travel :Dilshad Garden to Rithala is the DN track and Rithala - Dilshad Garden is the UP track
: Central Secretariat to Jahangirpuri is the UP track and Jahangirpuri to Central Secretariat is the DN track.
Indraprastha to Dwarka Sector 9 is the UP track and Dwarka Sector 9 to Indraprastha is the DN track.
Types of Tickets : Choose the type of ticket you wish to purchase. They are:
- Smart Card/Travel Card :Most convenient for the frequent commuter. A stored value card, Travel Cards are available in the denominations of Rs. 50/- and can be recharged in a multiples of Rs 50/- to a maximum limit of Rs. 800/-. Deposit of Rs 50/- payable at purchase (refundable on return of card)
- Refundable Deposit: Rs.50 only
- Validity: One Year from the date of purchase or one year from the date of recharge whichever is later.
- Renewal: No extra charge
- Facility to check balance on Card: Ticket Reading Machines at all Metro Stations.
- Tourist Card : For unlimited travel over short periods. There are two kinds of cards - 1 day and 3 day.
- Value of 1-Day Card: Rs 100
- Value of 3-Day Card: Rs 250
- Refundable Deposit: Rs 50/- payable at purchase (refundable on return of card)
- Token : For a single journey only. Tokens are valid only on the day of purchase and the value depends on the destination. Look up the fare for your destination station on the Token table.
Enter Through The Ticket Gates
Proceed to the ticket gates that display an illuminated GREEN arrow. Please hold your ticket (Token or Card) close to the area indicating space for Smart Cards or token on the machine. If your ticket is valid, the gates to the left of the machine will open and you can enter the Paid Area.
Reach The Platform
You can use the escalator, Please keep to the left on the escalators lift or stairs to reach the platform. Lifts have been exclusively designed for the physically challenged only.
Board The Metro Train
While waiting for the train on the Platform always stand behind the Yellow line.
If you drop something on the track, NEVER try to retrieve it. Please report the circumstances to the Customer Support Staff immediately.
When the train arrives allow passengers to alight before you board.
Mind the gap between the train and the platform as you enter.
When you hear the warning signal and the Yellow door light flashes , indicating the closing of the doors, STOP. Do not attempt to rush through the doors.
Inside The Metro Train
Standing passengers should use the handgrips and stanchions.
Always keep clear of, and do not lean against the doors.
If you are seated, you are reminded to always offer your seat to those more in need.
Alight From The Metro Train
Route Maps are displayed inside the train above each of the doors.
The name of the next station will be announced over the Public Address system.
Mind the platform gap as you alight and follow the green exit signs to the ticket gates.
Exit Through The Ticket Gates
Proceed to the ticket gates that display an illuminated GREEN arrow.
Hold your CARD, close to the machine for Gates to open. If you have a Single-Journey TOKEN, insert it into the machine.
Leave The Station
Follow the Exit signs to leave the station